Spotlight | Digital Preconstruction workflow at JSM
Preconstruction plays a vital role in the success of any project, and at JSM we’ve embedded a structured digital workflow to make this process faster, clearer, and more reliable. Danish Khan, Senior Quality Improvement Manager, has been instrumental in shaping this approach. He explains:
Our goal has always been clarity. This approach gives one reliable path from enquiry to site start. Clients get stronger assurance, and our teams have more control.
By using technology to streamline checks and link them directly to our Integrated Management System, we ensure projects start with complete readiness. This strengthens compliance with CDM and ISO standards and helps us deliver on time for clients. Traditionally, preconstruction involved multiple templates, lengthy email threads, and repeated checks, which slowed decisions and caused late changes. Our workflow addresses these challenges by creating one logical sequence for every pre-start check. This consistency reduces manual effort, improves visibility, and ensures accountability across all divisions.
The impact is clear, a single workflow now covers all checks, from permits and traffic management to welfare and drawings, giving project managers and site teams better visibility and a strong audit trail for governance. Clients benefit from faster identification of missing information, fewer aborted visits, and improved planning accuracy. Data shows a reduction in late programme changes and fewer wasted site visits, saving at least one full working day per project and reducing administrative effort across Preconstruction, Project Management, and SHEQ teams.
Feedback from employees highlights the practical benefits. Caitlin Byrne, Preconstruction Administrator, says:
Navigation is quicker, forms are more responsive, and everyday tasks are far more efficient.
On-site teams agree. Nick Stillwell, Preconstruction Supervisor, adds:
We can capture and process information instantly. The trial hole app lets us take photos and create sketches live during excavation, saving time and ensuring a smooth handover.
These tools are part of how JSM uses technology to keep projects moving efficiently and on schedule. By combining digital workflows with best practice, we continue to deliver work faster, smarter, and with clearer communication across the entire team, giving clients the assurance they expect.
